CTS has finished hiring for the next academic year.  However we will still accept applications and keep them on file in case a position becomes available.

We seek SUNY Oswego students who enjoy working with and assisting others with computer related technology.  There are positions for just about any skill level with most requiring no previous experience. To apply for any of the following student employee positions, please fill out an application form and return it to the Technology Support Center at 26 Lanigan Hall or fax it to us at 312.3143.  

Application Form (pdf, 400KB):  This application form is for the Computer Lab Assistant, Help Desk Assistant, Instructional Support Aide, and Telecommunications Office Aide positions.  Descriptions of the job duties associated with each of these positions is below. When you apply, you should designate all of the positions you are interested in. 

CTS supports: administrative computing, instructional computing, network services, technology user support and telecommunications.  Together, we deliver a broad set of infrastructure, applications and services that are vital to the operation and mission of SUNY Oswego.

CTS offers the following student employment positions:

Computer Lab Assistant (CLA)
The computer lab assistant works in the open access labs and provides technical support to users as needed and monitors the lab to ensure proper use of equipment.  Responsibilities also include assisting users in using the hardware and software available to them, assists with printing, logging onto the system, and loading the application programs.  In addition, assistants are required to read their electronic mail that pertains to CTS, a minimum of once every 48 hours.  Assistants must comply with all CTS policies and procedures.  This position requires excellent customer service skills and the ability to provide one-on-one assistance. Application Form (pdf, 400KB).

Help Desk Assistant (HDA)
Specific responsibilities include assisting CTS staff at the Technology Support Center (TSC) in providing computer technical support to faculty, staff and students.  Duties include assisting users with technology-related problems via phone calls, emails, online chats, and in person at the TSC or in person at a faculty/staff office.  This position will also assist in configuring and maintaining general access computer labs and when necessary will assist in moving computer lab, faculty, and staff computer equipment.  The Help Desk Assistant may also perform other technology-related duties as assigned in support of the CTS department as a whole.  Application Form (pdf, 400KB).

Instructional Support Aide
Specific responsibilities include assisting CTS staff in providing technical support to faculty using the college's Advanced Technology Classrooms (ATCs) and supporting special campus wide events. Familiarity with or the willingness to learn the basic functionality of VCR's, DVD players, data projectors,and document cameras is highly desired.  We will train aides as necessary.  Excellent customer service skills are a necessity, as is the ability to work independently as needed.  We are seeking those who are highly motivated.  Application Form (pdf, 400KB).

Telecommunications Office Aide
Specific responsibilities include mail sorting/distribution and Call Center support.  Other duties include sorting, filing, printing and copying tasks as well as collations for mass mailings.  This position requires good customer service skills. Application Form (pdf, 400KB).