If you are having trouble finding the materials you need, consult this list of Help pages. Remember that your best source of help is the librarian at the Information Desk in the Library. You may call or email the Information Desk at: 315-312-4267 or refdesk@oswego.edu.

Access to Online Resources and Related Technical Questions: How do I...

• Access portions of your site requiring a login operation or access certain pages that will not load properly?
• Activate my computer account and/or find out what my username and password are?
• Manage my computer account: Check print quota, forward email, change password? 

Find Articles and More: How do I...

• Determine if a journal title is available online?
• Find Internet resources by subject?
• Find journal articles by subject?
• Learn about Evaluating Periodicals (pdf file)
• Locate "scholarly" journals?(Also called "peer-reviewed", "professional" or "refereed".)
• Locate the article after I find the citation?
• Obtain an article Penfield does not own?
• Obtain articles if I am a distance learner?
• Search databases more effectively?

Find Books, Videos and More: How do I...

• Access eBooks from netLibrary?
• Determine if Penfield owns a certain book?
• Find books in other libraries
• Find government documents?
• Find Internet resources by subject?
• Find reference sources -- in print?
• Find reference sources -- online?
• Learn how to use the online catalog? ( Online Catalog Search Tips)
• Obtain a book Penfield does not own?
• Obtain books if I am a distance learner?
• Use the catalog to find videos, government documents and other materials?

Distance Learners: How do I...

• Find Penfield Library?
• Learn what support Penfield offers to distance learners and faculty?

Reference Questions: How do I...

• Access eBooks from netLibrary?
• Correctly cite my sources?
• Determine if what I have is a citation for a book or a journal article?
• Evaluate my sources?
• Find background information about a particular country?
• Find Internet resources by subject?
• Find statistics for my research project?
• Identify primary sources and locate them?
• Locate "scholarly" journals? (Also called "peer-reviewed", "professional" or "refereed".)
• Search databases more effectively?

General Library Questions: How do I...

• Contact the librarian at the Information (Reference) Desk?
• Find Internet resources by subject?
• Learn how many books I may check out of the library?
• Locate material my teacher has placed in the Library? (reserve materials)
• Renew books using the Web site?