Account FAQs
How do I activate my LakerApps email account?
What are the password requirements?
How do I access my SUNY Oswego email account?
What's the difference between my Laker NetID and my SUNY Oswego email address?
How do I reset my Laker NetID password?
How do I change my security question?
How do I delete my SUNY Oswego email account?
Do I get to keep my SUNY Oswego email account after I graduate?
Do I get to keep my SUNY Oswego email account if I no longer attend SUNY Oswego?
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How to I activate my LakerApps email account?
You can activate your SUNY Oswego email account by going to www.oswego.edu/email and clicking on Email Account Activation. You will need your college ID number (beginning with 80…) and your date of birth.
Once you activate your SUNY Oswego email account, you will no longer sign into myOswego using your college ID number. You will use your Laker NetID and the password you created during the activation process
What are the password requirements?
Your password must:
- Be between 8 and 32 characters long.
- Contain at least one uppercase letter, one lowercase letter, and one number
- NOT contain any combination of dictionary words, any information related to you (such as your phone number, name, pet’s name, credit card number, driver's license number, street address, birthdate, etc.), OR easily guessed character patterns (such as asdfghjk or 123456.)
- May contain ! @ # 0 ^ & * + _ - , . and spaces
We encourage you to use special characters in your password and to make the password as long and complex as possible.
How do I access my SUNY Oswego email account?
You can reach your email address by going to www.oswego.edu/mail. Since we use Google as your email provider, it will take you to a Google email login page. You’ll sign in using your full SUNY Oswego email address.
Please note that if you have a personal Gmail account, you may need to add your SUNY Oswego email account in order to access both at the same time. To add your SUNY Oswego account to a personal Gmail account:
- Sign into your personal Gmail account.
- Click the profile picture/initial in the top right.
- Click "Add account".
- Sign into your SUNY Oswego account with your full email address and password.
Please refer to Google's support article for more information.
What's the difference between my Laker NetID and my SUNY Oswego email address?
Your Laker NetID is a username that is randomly generated by using your first initial and your last name. You’ll use your Laker NetID to sign in to services like, but not limited to, myOswego, LinkedIn Learning, and the Parking Office.
You will use your full email address to sign into your SUNY Oswego email account and Multifactor Authentication (MFA). MFA is what many of the campus services are using due to the increased security it provides.
How do I reset my Laker NetID password?
You can reset your password by going to www.oswego.edu/reset. You will need your college ID number and your date of birth. After you’ve successfully entered the required information, you will be prompted for your security question.
If you do not have a security question and cannot reset your password, you will need to contact the CTS Help Desk to have your password reset manually.
How do I change my security question?
You can change your security question by going to www.oswego.edu/account-tools and logging on with your Laker NetID.
We recommend you don’t answer the security question truthfully, as many of the available questions could be answered with a public database search on you.
How do I delete my SUNY Oswego email account?
You cannot delete your SUNY Oswego email account by yourself. In order to have your account deleted, you will need to contact the CTS Help Desk. Before you request to have your account deleted, make sure you retrieve all important emails and files from your SUNY Oswego email account.
Before you request to have your account deleted, make sure you retrieve all important emails and files from your SUNY Oswego email account.
Do I get to keep my SUNY Oswego email account after I graduate?
Yes. If you are an alum, you will get to keep your college-issued email address for as long as you’d like.
However, you will receive a survey from the Alumni Office asking if you still use your SUNY Oswego email account. You must fill this survey out to avoid any disruption. The survey will be sent at the beginning of December of each year.
How do I re-activate my SUNY Oswego email account if I did not respond to the survey from the Alumni Office?
If you did not respond to the survey from the Alumni Office, you will need to fill out our Alumni Account Renewal form. Once you complete the form, we will send your alternate email address information on how to retrieve your account.
Do I get to keep my SUNY Oswego email account if I no longer attend, teach at, or work at SUNY Oswego?
No. SUNY Oswego email accounts are only issued to current faculty, staff, students, retirees, and alumni.