Alumni Account Renewal
The alumni email account renewal process ended on Jan. 10, 2025. If you were unable to make the renewal by that deadline, you may only recover data from your account. Please see below for further information.
As noted in previous communications, Google Drive, Photos, and Sites services associated with your account ends starting Monday, Feb. 17.
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Disabling of the above services will be a gradual process over the course of a couple of weeks beginning on Feb. 17 and ending Feb. 28. The above services will be disabled for your account during this period.
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Please review your files in Google Drive, Photos, and Sites and download any you wish to keep or transfer them to a personal Gmail account as soon as possible.
What do I need to do?
If you haven’t already saved files you wish to keep, please do so as soon as possible. You may either download them or transfer them to a personal Gmail account. More info is also available in the “Storage Quotas” section of our Alumni Account FAQs.
What happens if I don’t get my files deleted or moved by the deadline?
There are a few results depending on your situation. They include the following:
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If your account is over quota (15GB), your entire SUNY Oswego account will be removed by the system including all data (email and files).
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If your account is under quota (15GB) but still has files in Drive and Photos, those files will be removed. Gmail service only will continue to be available.
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If your account still has Photos data, it may be suspended.
If any of the above situations occur, you may request access to transfer the data from your account to a personal Google account. This request will be reviewed and access to transfer the data from the account will be provided for a short period of time before the account will be re-suspended.
What if I am unable to log into my Oswego Email?
If you are no longer able to login to your Oswego email, your account may have been suspended on Jan. 10, 2025 due to non-renewal, or you may have been over the 15GB quota or still have Photos data as of Feb. 17, 2025. You may request access to transfer the data from your account to a personal Google account by filling out the Alumni Data Recovery request form. This request will be reviewed, and access to transfer the data from the account will be provided for a short period of time before the account will be re-suspended.
What are my next steps?
If you are having trouble accessing your account, please use the Alumni Data Recovery request form to obtain assistance.
When were notifications of this change provided?
Alumni accounts were initially notified via email during the Alumni account renewal period in Nov/Dec 2023, with 15GB storage limits to be enabled starting January 2, 2024. The storage limit has been in place since that date.
Additional notifications during the 2024 Alumni account renewal process with Google Storage Limits changes:
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Dec. 3-6, 2024
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Dec. 13-16, 2024
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Dec. 27-30, 2024
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Jan. 3-5, 2025
In addition, specific Google Storage Limits changes were provided via email to the @oswego.edu account on the following dates:
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Sept. 5, 2024
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Oct. 11, 2024
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Jan. 27, 2025
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Feb. 5, 2025
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Feb. 7, 2025
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Feb. 10, 2025
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Feb. 13, 2025
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Feb. 14, 2025
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Feb. 17, 2025
Where can I get more information?
The following resources are available for more information:
If you have any questions or concerns related to this change, please contact Campus Technology Services (CTS).