On May 1, 2025, Campus Technology Services (CTS) announced an investigation into a Google Pixel networking issue and suggested using the guest network as a workaround. The problem has since been resolved for most users with the Android 16 update.
Additionally, a persistent issue for Google Pixel 7 users, which continued after the Android 16 update, was resolved with the October 2025 system update. To regain access to the secure wireless network, affected users with eligible phones must upgrade their Google Pixel device to Android 16 and then restart their devices. Google Pixel 7 devices, particularly, will need to complete a second, subsequent system upgrade after installing Android 16 to fully resolve the bug issues.
For more information, learn about Google Pixel software update timelines.
CTS understands this was disruptive and appreciates your patience.
If you have any questions or concerns related to this resolution, please contact the CTS Help Desk.
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Campus Technology Services Help Desk
26 Lanigan | help@oswego.edu | 315.312.3456