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Multi-factor authentication is now mandatory for employees; students can still opt in

On March 9, Campus Technology Services (CTS) announced the campus would add a second layer of authentication to certain campus services including Blackboard, Zoom, Office 365, Adobe, Library databases, Administrative Banner, and Spectrum U. This second layer of authentication is called multi-factor authentication (MFA) and requires the use of your normal password along with a code sent to an app or phone.

As of Monday, MFA is now mandatory for all employees. Any employee that did not opt in will now be prompted to do so the next time they login to one of the above services.   

Students can still opt-in to MFA before the mandatory transition dates below. Follow this link to get started. Once opted-in, MFA will be available for you to use after 4:30 p.m. that same day excluding weekends. If you have feedback related to your experience configuring or using MFA, please let CTS know. The feedback will be used to help improve the roll-out to the rest of campus.  

  • April 11, 8 a.m.: Residential students
  • April 18, 8 a.m.: Non-residential students

It is highly recommended to opt in before the mandatory transition dates above. If you do not opt in by the above dates, you will be prompted to do so once you access one of the above services. This could happen at an inconvenient time. Please allow 5 to 10 minutes to configure MFA.

Please note that accessing the above services on classroom podium computers will be exempt from MFA for the remainder of the spring semester while the campus transitions. Otherwise, MFA will be required whether on-campus or off-campus no matter what computer you use.

Additional information including instructions and Zoom office hours for assistance are available on the MFA website