Intermittent Network/Systems Availability (Update)

Dear Members of the Campus Community,

Beginning earlier this week, our campus has been experiencing a sporadic flood of external requests to our servers, resulting in slow, intermittent or complete unavailability of services, particularly Blackboard and myOswego. Similar to a traffic jam, this exhaustive demand on our services is also affecting our network connectivity, including some web browsing and applications like CashNet.

We are taking many steps to ensure our system and the services we provide to all members of our campus community are fully functional, but also safe and secure. It is important to stress that your information and data are secure and not at risk nor compromised. We also understand the impact and challenges these outages are having on our students, faculty and staff. We have reported the matter to SUNY and are exploring additional sources who may assist our campus in implementing timely and reliable solutions.

As I wrote earlier in the week to faculty, I am asking our professors and instructors to please consider some flexibility in regard to Blackboard deadlines, since many of our students have been experiencing difficulties in accessing course materials, assignments, quizzes and more.

While we work tirelessly to mitigate the situation, we will provide updates when appropriate. For status updates regarding outages and restored service, please visit the CTS Service Outages website.

Thank you for your patience and understanding as we work toward rectifying this matter.

Scott R. Furlong
Provost and Vice President for Academic Affairs