Adobe Expiration Notice 2023

August 31, 2023

Anyone using an Adobe application (Acrobat, Photoshop, Illustrator, etc.) may see a pop-up window at the time the application is launched saying the license has expired but you can still use the application for 7 more days from today, Aug. 31 (see sample image below).  If you receive these types of messages, you can click the “OK” button to proceed using the app.

Updated Help Desk Hours for Fall 2023

August 21, 2023

Here are the extended hours for this week and the schedule for the rest of the fall semester.

Older wind up alarm clock on a counter

New ticketing system migration completed

August 21, 2023

Campus Technology Services (CTS) has completed the migration of the ServiceNow ticketing system to TeamDynamix.

keyboard with red help button

Google MFA to be Implemented Starting March 22

March 16, 2023

SUNY Oswego is taking the next step to enhance campus digital security and protect personally identifiable information and intellectual property.

Brightspace Updates

March 16, 2023

The Digital Learning Environment (DLE) transition team would like to share a few Brightspace updates.

Final Reminder: Blackboard to Brightspace Migration

August 17, 2022

This is a final reminder that all fall 2022 courses will be taught or supplemented with Brightspace. We are happy to report that many faculty have completed the transition or are well on their way. However, if you have not started migrating your courses yet, it is imperative you do so as soon as possible, as fall classes start next week.

D2L Logo

Recent Increase in Phishing Messages

August 3, 2022

There has been an increase in “phishing” emails this week. Some are very convincing, but they are also very dangerous. Campus Technology Services would like to share the following tips for recognizing and avoiding these scams.

email logo with a fishing hook in it

Blackboard to Brightspace Migration Update

July 22, 2022

We're writing to remind you that the campus is migrating from Blackboard to Brightspace for the Fall 2022 semester. All courses taught with or supplemented by Blackboard need to migrate. With four weeks remaining before the start of the semester, we are happy to report that many faculty are well on their way to making the transition. If you have not started migrating your Fall 2022 courses, we encourage you to start now to avoid start-of-semester issues. We recommend allocating a couple of weeks per course migration.

Desuire to Learn logo

Sean Moriarty Receives Chancellor’s Award for Excellence in Professional Service

July 13, 2022

Campus Technology Services is proud to announce that our Chief Technology Officer, Sean Moriarty, has received the Chancellor’s Award for Excellence in Professional Service.

Sean Moriarty

Additional Layer of Authentication for Campus Services

March 10, 2022

Passwords are no longer considered to be the most secure way to protect digital data and services. Instead, many organizations are adding a second layer of security in addition to a password. Often this layer involves using something that a user physically has such as a smartphone or hardware token. An example of this is online banking where you can have a code sent to your cell phone. This is called multi-factor authentication (MFA) and it is coming to SUNY Oswego.

Password plus proof of 2nd authentication gives you access to service with more security