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Call for Faculty Computer Replacements

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CTS

Once a year, a call goes out to academic departments to request replacement computers. This program is intended to replace a tenure track faculty member's primary machine. In addition, it will cover the primary machine of an academic departments' full time support staff, including secretarial staff. It is not intended to cover multiple machines, lab machines, student workstations, nor adjunct and visiting assistant professor machines. We will be working independently with departments for adjunct replacements and the VAP call for this year went out last month.

 

Faculty Computer Replacement Guidelines

 

  • An academic department is one considered to be in CLAS, SCMA, SOB, or SOE.

  • Computers to be replaced must have been purchased prior to 9/1/2014 (please contact Inventory Control at inventory@oswego.edu if unsure).

  • The SUNY Tag of the replacement machine is required.

  • The cost of the replacement machine with the standard set of software will be covered by the College. Any additional costs will be assumed by the department.

  • Upon the install of a new computer, the old one will be removed from the department.

  • Fulfillment will be prioritized based on the age of the machine and history of incidents and will occur over the course of six months.

  • Requests are due on December 14, 2018.

 

Submitting a Request

 

Requests will need to be submitted from the Help Desk Self Service website.

 

  1. Go to www.oswego.edu/help and click on the “Self Service” button on the left side of the page.

  2. Login with your Laker NetID

  3. Click the “Employee Services” link from the “Service Catalog” area.

  4. Click the “Faculty Computer Replacement” link and continue with the submission.

    1. If you are submitting a request on behalf of someone, please enter the person’s name in the “Requested For” field which will be displayed on the checkout page.

 

What happens after I submit a request?

 

Each request will be reviewed to ensure it meets the above criteria. After a request has been evaluated, an email will be sent to the requestor indicating the status. Please note fulfillment of approved requests is about a six month process. Another email will be sent at a later time when the machine is ready to be installed. In addition, please note the following:

 

  1. Upon the install of a new/used computer, the old one will be removed from the department.

  2. Fulfillment will be prioritized based on the age of the machine and history of incidents and will occur over the course of six months.

 

What if I am not eligible this year, but my machine is having problems?

 

Please touch base with the Help Desk so we can help troubleshoot what is happening with the machine.  The Help Desk can be reached at 315.312.3456 or help@oswego.edu