Empire Plan Live Health Online

The Empire Plan is doing all they can to support its enrollees through this unprecedented time and has introduced a new telehealth benefit to help them access health care services remotely. LiveHealth Online lets enrollees stay home and have a video visit with a board-certified doctor or licensed therapist on their smartphone, tablet or personal computer.

If enrollees are concerned about leaving their homes to receive medical care or their ability to access care, The Empire Plan will cover telehealth visits at no cost. Please click here for step by step instructions to register or enrollees who are already registered can login to www.empireblue.com/nys to get a coupon code to cover the full cost of their LiveHealth Online visit. If your current provider has the telehealth capability you should be able to call your provider.  If your provider does not participate in telehealth please call 1-877-7-NYSHIP (1-877-769-7447) and select option 2 for the Hospital Program.

Please visit this webpage for the most up-to-date information from your Human Resources office.